West Jersey APICS Presents:
Introduction to a Lean Office…
Creating a Workplace of Precision and Speed
Maryanne Ross & Joni Holeman
Now more than ever, customers expect swift and accurate service. Organizations must develop the capability to deliver products and services with fewer resources and at lower costs in order to compete in a global economy.
Lean Office is a strategic business approach to eliminating wasteful activities and continuously improving the administrative functions associated with running a business. Lean provides improvement solutions for overlooked administrative processes that have an impact on every system, process, employee, and customer. When waste is eliminated, customers get the service they want and become customers for life!
This seminar will teach you the following:
- The organizational commitment necessary to succeed at improving manufacturing, office, and administrative processes
- The critical value streams to act upon to experience positive impact on customers
- Mapping of current and future practices as well as relevant metrics
- How to eliminate waste and improve office and administrative processes
- How to level the demand / create a continuous flow of office & administrative work
Who should attend?
- Individuals employed by a firm providing a service or product to customers.
- Personnel responsible for, or involved with, the day-to-day activities and ensuring they are completed successfully and profitably.
- Anyone willing to question and challenge what they do and why.
You will be able to put these practical skills to work immediately:
- How to commit to a Lean workplace environment
- How to identify waste and eliminate it
- How to identify and map the current value stream
- How to map the future value stream
- How to standardize office work
- How to put 6S to work in the office
- How to Identify and implement Lean Metrics
Tuesday, December 7th 1:00 to 5:00 PM
Hanover Manor - Eagle Rock Road - East Hanover, NJ
Registration Deadline: December 5th
Registration:
Register
on-line now and pay on-line with your credit card !
No refunds issued, substitutions are allowed
Lean Office Seminar
Registration……….$125/person
Team Rate
(Group of 5)….... $500/group
| NOTES: |
| 1. Tuition is due with the
registration and in advance of the start of Seminar. If paying by check,
please mail to Brian Witt; 1948 Clinton Road; Hewitt, NJ 07421-2624. |
